SaneLog
SaneLog Subprocessors
Last updated: 26 September 2026
This page lists the third parties that Zesty Marmot Pty Ltd trading as SaneLog (SaneLog) uses to provide the SaneLog service, and is the page referred to in clause 6 of our Data Processing Addendum (DPA), which is Schedule 1 of our Terms of Service.
We distinguish between subprocessors of Customer Content - third parties that process the log data our customers send to the Service, and to which the DPA's subprocessor obligations apply - and service providers for account and billing data, which process personal information about account holders and users as described in our Privacy Policy, but do not process Customer Content.
Subprocessors of Customer Content
| Entity | Purpose | Location of processing |
|---|---|---|
| Amazon Web Services, Inc. and its affiliates | Cloud infrastructure on which the Service and Customer Content are hosted | Log data: the hosting region selected for your account (currently Australia, ap-southeast-2). Account data: Australia (ap-southeast-2). |
| Amazon Web Services (Amazon SES) | Delivery of the email the Service sends: invitations, alert notifications (which can include matching log lines), reports and service notices | Australia (ap-southeast-2). Email necessarily transits external mail networks to reach recipients. |
| Anthropic, PBC | AI model provider for the Service's AI features, which receives the information each feature needs when a user uses it. Account Admins can turn AI features off for their account. | United States |
Service providers for account and billing data
These providers process personal information about our own users - such as registration, billing and correspondence - and do not process Customer Content as part of the Service:
| Entity | Purpose | Location of processing |
|---|---|---|
| MXroute | Mailboxes that receive email sent to our sanelog.com addresses, including support | United States |
| Stripe, Inc. and its affiliates | Payment processing | United States and other countries in which Stripe operates |
| Google LLC | Analytics for our marketing website only (sanelog.com); no application data | United States and elsewhere |
Changes to this list
We give at least 14 days' notice before adding or replacing a subprocessor of Customer Content, by updating this page and notifying Account Admins by email or in the application, as described in clause 6.2 of the DPA.
Questions about this page can be sent to support@sanelog.com.